Beware of the "Service Dog Scam"

It's no secret that the Fair Housing Act prohibits housing providers from discriminating against individuals with disabilities.   An community association thus must make a "reasonable accommodation" to a disabled current or prospective resident who requires that accommodation to "use and enjoy a dwelling".

We've recently been contacted about homeowners in resident owned communities claiming that their animals are "service animals".   One association is currently dealing with a unit owner who had previously been allowed to have a dog in her home as a reasonable accommodation even though this ROC was a "no pet" community.   This unit owner apparently has replaced that dog with another dog and is alleging that this new dog is a "service dog," and can be walked throughout the community, even though the reasonable accommodation granted to the unit owner was conditioned on the dog remaining on the unit owner's lot while in the community.

The unit owner provided the manager with "Service Dog Paper Work" that included an "identification card" for the pet stating "I'm a Service Dog In accordance with the Americans with Disabilities Act of 1990".  Another card identified the dog by name, date of birth, registration number, and "handler" (identified by the unit owner's last name).

Becoming a "service animal" requires much more than a few papers, cards, or other items provided by companies gladly accepting the $150 (or more) from pet owners who want to "identify their canine helper" as a "service dog".

Here's what the U.S. Department of Justice has to say about "service animals" as defined by the Americans with Disabilities Act:

  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities--miniature horses are the only other animals that can qualify as "service animals"
  • Service animals are working animals, not pets
  • The work or task a dog has been trained to perform must be directly related to the person's disability
  • Finally, dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act

In other words, the documents provided by these companies do not--without more evidence--prove that a pet qualifies as a "service animal".

Florida Statute Section 413.08 defines "service animal" and does not specifically prohibit species other than dogs or miniature ponies from qualifying as "service animals" but does require that the animal be trained to perform tasks for individuals with a disability and also specifies that a service animal is not a pet.

We've determined that the company that provided this unit owner with the "service animal certification kit" for her pet was not affiliated with the U.S. Department of Justice or any governmental agency charged with enforcing the provisions of the Americans with Disabilities Act. 

Any association confronted with these "service animal" papers should contact its attorney immediately--and any unit owner that has paid for these documents should strongly consider contacting the Federal Trade Commission.

I'd like to hear from other communities that have been confronted with these "service dog" certification papers.

 

Join us at our next ROC seminars

We're only two weeks into 2012 and I've already had the opportunity to make a presentation on conducting elections in community associations for managers and board members on behalf of our local chapter of the Community Associations Institute and speak about the"55 and over" exemption and other Fair Housing issues at this month's meeting of EPROC at the Colony Hills community in Zephyrhills.   EPROC has grown tremendously in the two short years since its formation and this is in large part due to the efforts of Rebecca Gaddis, who recently accepted a new position with the San Antonio Citizens Federal Credit Union.   Since that's San Antonio, Florida (not Texas), and she'll be based out of Zephyrhills, EPROC will continue to benefit from Rebecca's involvement.  It was very encouraging to see so many communities represented at EPROC's January meeting and I'll look forward to returning to their April meeting to moderate a discussion on the various types of community management.

I'm pleased to announce the dates of our next set of seminars for managers and board members in resident owned communities:

  • Tuesday, January 31 at Village on the Greens in Bradenton (formerly known as El Rancho Village--we had a great time at their very well attended "name change" celebration on January 5th!)
  • Friday, February 3 at Camp Florida Resort in Lake Placid
  • Wednesday, February 8 at Bonita Beach Trailer Park in Bonita Springs
  • Thursday, February 16, at Sandalwood Park in Venice

We'll be covering a number of topics at these seminars, including the following:

  • What every board member and manager should know about buying, selling, and transferring homes in resident owned communities
  • Florida-friendly landscaping
  • Updating the "55 and over" survey in ROCs

As always, we'll discuss any proposed legislation affecting resident owned communities and leave some time for questions and suggested topics for future seminars.

All of these seminars start at 10 a.m. but many attendees arrive a bit early to enjoy the refreshments and meet and greet attendees from other communities.  We'll aim for ending these seminars between noon and 12:30

Please call Karen Midlam or Kathy Sawdo at our office (941-951-1800) or email them at kmidlam@lutzbobo.com or ksawdo@lutzbobo.com to let us know which of these seminars you'll be attending, the number of members from your community that will be attending, and whether you'll need directions to the host community.

There's no charge to attend and enjoy some refreshments and the company of other ROC board members--and pick up some useful information!

I hope to see you at one of these seminars.

 

 

 

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A Few Presentations on the Horizon

We'll be presenting the last series of this season's ROC seminars during the end of March and the month of April. 

Our first two have been scheduled and here are the dates and locations:

  • Wednesday, March 30th at Piney Point in Ellenton
  • Friday, April 1st at Lake Bonnet Village in Avon Park

These events will start at 10 a.m. and we usually end around noon.  Two of the topics we'll be covering are "Top Ten Reasons to Update Your Community's Governing Documents" and "Reasonable Accommodations Under the Fair Housing Act".

We'll also provide you with legislative updates (which should be very interesting!) and leave time for our customary "open forum".

As always, attendance is free, as are the refreshments and you'll enjoy meeting and greeting fellow ROC residents.   Please rsvp by emailing Karen Midlam at kmidlam@lutzbobo.com, Kathy Sawdo at ksawdo@lutzbobo.com or me at sgordon@lutzbobo.com.

I'll also be speaking at the Mid-Florida ROC meeting on the morning of April 19th at Country Club Manor in Eustis.  I've had the pleasure of speaking at the most recent meetings of both the ROC Forum (last week at Four Seasons in Largo) and SWFROC (earlier this week at Carriage Village in North Ft. Myers) and also spoke about Advance Care Directives last week at Golf Lakes in Bradenton.  Thanks to all of those communities for their hospitality!

We're finalizing the dates and locations for seminars in Sarasota County and Lee and Collier Counties and I'll post them on the blog next week.

 

Another Seminar Date and Another ROC Group

We've set the date and location of the seminar for the board members and managers of resident owned communities in the Lee, Collier, and Charlotte county area:

This event will start at 10 a.m. and end around noon.  Just like the other seminars posted in my last blog entry, admission is free and so are the refreshments and opportunities to mix and mingle with fellow ROC members.  

We'll be covering several very interesting topics at our December seminars:

  • Updates on dealing with pet and caregiver requests under the Fair Housing and Americans With Disabilities Acts
  • Privacy issues facing managers and board members in resident owned communities
  • Recent legislative changes to Florida's statutes governing ROCs
  • As always, attendees will have time for questions and comments.

Please send an email to Karen Midlam (kmidlam@lutzbobo.com), Kathy Sawdo (ksawdo@lutzbobo.com) or to me (sgordon@lutzbobo.com) if you'd like to attend any of our December seminars.   Let us know which event you'll be attending, the number of attendees from your community, and whether you'll need directions to the seminar.

We hope to see you in December at one of these seminars.

There's a ROC group that 's been formed in East Pasco County (EPROC) and I wanted to post the dates of their upcoming meetings:

  • November 19th
  • December 10th
  • January 14th
  • February 11th
  • March 11th
  • April 8th

If you're a member of a resident-owned community in that area and want more information, please send me an email and I'll point you in the right direction.  The EPROC meetings begin at 9 a.m. and the November meeting is at Betmar Acres.

EPROC is off to a great start and I look forward to speaking at that November 19th meeting.

A Follow-up on the Music Police

While we wait for newly formed Fiona to decide where she's headed, I thought I'd share an article by John Bowe from the August 8, 2010 edition of the New York Times Magazine that I read while spending a bit of time away from the office (even dedicated bloggers need a vacation now and then).

The timing of the article could not have been better given my recent entry on ASCAP, BMI and SESAC.   I hope you'll enjoy the read.

I'll be presenting a seminar for managers on Reasonable Accommodations under the Fair Housing Act following the September 1 breakfast meeting of the West Florida Chapter of the Community Associations Institute and hope to post some exciting news within the next week about another event where I'll be speaking in October. 

In the meantime, it's good to be home and let's all keep alert as it looks like Hurricane season has really heated up!

Stay safe!